Frequently Asked Questions
Do I need a membership or a resale certificate to buy?
No membership is needed and wholesale prices are public. Business accounts get an extra 5% off every order. If you are buying for resale in a state where we are registered, send us your resale certificate and we will record it against your account.
What is the minimum order?
$300, and shipping is free on every order within the United States. Some products carry their own minimum quantity, shown on the product card.
Do you sell single units?
No. Every listing is a full case or master pack, sold sealed. The case quantity is shown on each product image and in the product facts.
Where do the products come from?
We buy domestically from US distributors and wholesalers, and every item ships in its original manufacturer packaging exactly as we receive it. We never repack or relabel goods.
How do volume discounts work?
Eligible products show a tier such as “2% off on 20+ units”. The discount applies automatically in the cart once you reach that quantity.
What payment methods do you accept?
Bank transfer (ACH or wire) on every order. Card payment can be arranged for established accounts on request.
Can I return a product?
See our Refund Policy. Damaged or incorrect items are replaced or refunded when reported within 7 days of delivery.
Who do I contact about a wholesale account?
Email admin@sendairglobal.com or call (575) 252-8288, Monday to Friday, 9:00am to 5:00pm Eastern.